Patient-Clinician Communication: Basic Principles and Expectations

Marketing experts, decision scientists, patient advocates, and clinicians have developed a set of guiding principles and basic expectations underpinning patient-clinician communication. These Basic Principles include: • Mutual respect • Harmonized goals • A supportive environment • Appropriate decision partners • The right information • Transparency and full disclosure • Continuous learning This work was stewarded under the auspices of the Best Practices and Evidence Communication Innovation Collaboratives of the Institute of Medicine (IOM) Roundtable on Value & Science-Driven Health Care. Collaborative participants intend these principles and expectations to serve as common touchstone reference points for both patients and clinicians, as they and their related organizations seek to foster the partnership and patient engagement necessary to improve health outcomes and value from care delivered.
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