Translated Drug Information and Counseling to be Required for Many New York Pharmacies

Effective March 30, 2013, New York state will require many pharmacies to provide patient counseling and drug information in a language spoken by the patient, if the patient has limited proficiency in English. Aimed to increase patient safety, the law applies to “any pharmacy that is part of a group of eight or more pharmacies, located within New York State and owned by the same corporate entity.” The pharmacies are required to “provide free, competent oral interpretation services and translation services” as well as translations of medication labels and other written material to patients with limited English proficiency filling a prescription at their pharmacy. (Scroll to §6829. Interpretation and translation requirements for prescription drugs and standardized medication labeling).